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Known as VirtualEmergencyNS, this pilot program is intended to reduce wait times for Nova Scotians visiting the emergency department with health concerns that can be appropriately treated through a virtual visit.

Following triage, patients who are eligible for virtual care are offered access to VirtualEmergencyNS.

Examples of health concerns that are appropriate for a virtual appointment include: back pain, skin infections, non-heart related chest pain, simple fractures, urinary tract infections, and abdominal pain.

The Nova Scotia Health Innovation Hub really stepped in and took this project to an entirely new level. They came in with a lot of excitement, vigour and knowledge, and an understanding of the system that really helped us scope out resources and processes to try to make this work. Not only in a way that made sense for our hospital, but in a way that could allow us to roll this out to other hospitals across the province. This is an incredible example of what happens when we collaborate and innovate together with different groups across the organization. Our team at Colchester started the idea and then the Health Innovation Hub has really taken us to that sort of atmospheric level, and they are going to help us really launch into space as we move forward.

Dr. Janet Sommers, Head of the Emergency Department at Colchester East Hants Health Centre

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